🌲Fast and Free Shipping on All Items🌲
🌲Fast and Free Shipping on All Items🌲
All prices on our website are in US dollars and are subject to any applicable taxes according to state, provincial, and local laws. Availability, prices, and delivery rates are subject to change.
WHERE ARE YOU LOCATED? DO YOU OFFER LOCAL HAND DELIVERY?
We are located in Raleigh, North Carolina. We do offer hand delivery for rushed and larger orders limited to the immediate area (special fees apply).
Do not hesitate to contact us for more details.
HOW DO I CHECK THE STATUS OF MY ORDER?
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent to you once your order has been shipped. This confirmation will include the tracking number for your package.
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
Shopplushplace.com orders typically ship within 1 to 2 business days upon order . We have taken care of the Customs, Shipping charges and Taxes incurred from Africa to the United States and avoided the fees and delays for you.
How will my order be packaged?
Your order will arrive in Exclusive Shopplushplace packaging to let you know that your business is important to us.
We are here to help with product inquiries, order status, tracking, color selection, custom projects, and more.
Return Policy
Care Instructions:
· To clean or re-shape your basket, simply wet it with cool water, shape it as needed, and allow it to air dry. customer-service@shopplushplace.com
The basket should be watered once a year to hydrate the straw and keep it supple.
Avoid using chemicals or detergents
If somehow your product is in poor condition or does not meet your quality expectations, please call or email us and we can help facilitate returning your goods.
You have 14 days from the time of purchase to return your goods to us. Please ship the items back(In condition received) and once inspected, we will refund you for the product cost—and a $5.00 restocking fee will apply. Must also be in the original packaging. To complete your return, please send a receipt or proof of purchase with your goods.Once your return is received and inspected, we will send you an email to notify you of the approval of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
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